PROJECT CONTENT – FinTech is a common mechanism for distributing financial data to different sub-ledger processes. The main ability of this product to create a timely processing of claims to ensure high quality enhancement to pharmacy claims pipelines.
DESIGN CHALLENGE – Design and build UI workflow that provides an ability for users to initiate requests for operational reports, pending approval accounts, surcharge processes, and claim fallout cases so users could validate and maintain financial reimbursement processes within one product.
MY ROLE – Enterprise Product Designer
COMPANY – Cigna | Pharmacy IT | Evernorth
TIMELINE – November 2020 – Present
“”As a user I would like to have an ability to find, view, edit, and download historical data related to financial reimbursement, billing exception, save on, auto recoup, surcharge, bank account maintenance, and operational reports so I could easily complete all my tasks within one tool and keep records of generated records for later use.“
RESEARCH & LEARNINGS
“ Goal-oriented user who lacks time requires an intelligent platform that would provide an ability to initiate requests for surcharge processes so she/he could advance efficiency of the workplace and offer better customer services.”.
FIDELITY WIREFRAMES | USABILITY TESTING | RAPID PROTOTYPING
POLISHED MOCKUPS | MVP