PROJECT CONTENT – Cigna Pharmacy business is looking for an intelligent tool that would allow them to align and design network models so they could maintain current offerings in order to provide customized, affordable, and flexible pharmacy network products to their clients and customers. 

DESIGN CHALLENGE – Design User-centered, practical solution that displays current networks to make it easy for users to compare pairs of related values and visualize quantitative data through UI screens.

MY ROLE – Enterprise Product Designer

COMPANY – Cigna | Pharmacy IT | Evernorth

TIMELINE –  May 2021 – Present

 

DESIGN PROCESS

 

 

PROBLEM HYPOTHESIS I

“As a user I want to have an ability to interact and initiate requests to capture Health Plan Market product offerings, system identified pharmacies requests, and define network access requirements to facilitate disruption modeling so I could analyze current offerings and provide options that make the most sense to our clients and customers.”

 

RESEARCH & ANALYSIS 

 

 

 

 

PROBLEM STATEMENT II

“As a user I want to have an ability to review and edit available network models and products so I could analyze current offerings and provide options that make the most sense to our clients and customers.”

 

 

CONCEPTUAL MOCKUPS | USABILITY TESTING I

 

ITERATION | PROROTYPING  

 

 

USABILITY TESTING II

POLISHED WIREFRAMES