PROJECT CONTENT – CIT is a service that offers client intent for pharmacy accounts, plans and benefits. Business is focusing on enchantment of current software capabilities for both pharmacy benefit and client install processes. The goal is to find a solution to improve performance and usability of the application to better maintain efficiency of provided service and great flexibility around what to edit and how, as well as how to apply the results for both clients and users.
DESIGN CHALLENGE – Redesign UI screens to improve usability and functionality of the application so users could maintain clinical coverage elections for their clients and customers in order to offer flexible solutions.
MY ROLE – Enterprise Product Designer
COMPANY – Cigna | Pharmacy IT
TIMELINE – December 2020 – Present
RESEARCH & ANALYSIS